As an academic psychologist, I often answer questions from reporters on things about which I know little, from Bitcoin to public school overcrowding to the mindset of a mass murderer. So I have experience with getting things wrong publicly, as several experts in my field have done in their opining on the present coronavirus crisis. In February, we warned the public of the tendency to misinterpret risk and worry overmuch; we cited studies of a phenomenon called “probability neglect” to help explain why the new coronavirus shouldn’t push us into panic mode. Our message was clear and one-sided: Keep calm, we said, and don’t let emotions get the better of us.
Had I been asked to forecast how this whole thing would turn out, I probably would have made the same mistake and told reporters about research showing that feelings interfere with better judgment. But now, with the benefit of hindsight (and maybe chutzpah), I think that we psychologists may have something far more substantive to add: an explanation that doubles as a mea culpa. As we reflect on how we got to this point of mass death, large-scale lockdowns, and a perishing economy, there’s an opportunity to revisit how we talk about decisionmaking—to embrace its full complexity and whatever guidance it provides.
As we probe the United States’ insufficient response to the pandemic, the causes appear numerous. Commentators have pointed to an erratic president’s pettiness, Chinese propaganda, and burdensome regulation of medical treatments and devices, among other political factors. Or else they’ve cited dominant cultural values of America, where people love their freedom and autonomy and bristle at the thought of social distancing, mass testing, and business closures. This laundry list is missing something far more elemental, though—the flip side to the issue behavioral scientists raised several months ago. Back then, we guessed that concerns of viral spread would be inflated, on the whole, because emotions can miscalibrate our understanding of risk. Today it seems we had that bias backward: When faced with warnings of pandemic spread, people underestimated risk. Why?
I believe the true culprit here was another cultural factor endemic not just to psychologists but to Americans more broadly: an unhealthy aversion to fear. In February, headlines such as “Excessive Fear of the Wuhan Coronavirus Can Be Dangerous” and “Fear Itself Is the Biggest Coronavirus Danger” were commonplace. Among politicians, the disdain for this emotion would be bipartisan. “Fear is not going to be constructive here,” said West Virginia’s governor on March 13, in preparing his state for the virus. “We mustn’t let fear cause a panic,” tweeted the governor of Alabama a few days later. “We shouldn’t be driven by fear,” Jay Inslee implored, shortly before his state of Washington experienced a surge in cases. And New York’s Andrew Cuomo has been fear’s biggest foe, tweeting several times since late February that “we can’t allow fear to outpace reason,” and “let’s fight fear with facts” as his state became the epicenter of the carnage.
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Cuomo’s remarks, in particular, point to a false dichotomy between fear and reason, feelings and facts. Here’s where I’ll make my own appeal to scientific authority and the literature of psychological research. Considerable work in my field has demonstrated that emotions don’t hamper reason but inform it. Fear, in particular, can be constructive, making us more effective decisionmakers in the face of risk.
A famous 1997 experiment led by neuroscientist Antoine Bechara showed what happens to people who struggle to generate and process negative emotion. Patients with damage to the ventromedial prefrontal cortex and people without brain impairments performed a gambling task. In the task, participants pick cards from four card decks, with each one drawn revealing either a financial gain or a loss. Some of the decks are bad bets for the player, overall, offering big rewards on some cards (win $100) but even bigger penalties on others (lose $1,000). Other decks are good bets: If drawn from consistently, participants win money over time. Bechara and colleagues found that brain-damaged patients with a deficit in processing negative emotions make dumb bets: They tend to draw from the bad decks until they go broke. Non-patients, on the other hand, develop a stress response to the bad decks and learn to avoid them. Their negative emotion wasn’t corrupting their decisionmaking—it was guiding it.
A much more recent study, published in 2016, demonstrated the specific role of fear in this same process. The researchers used the same gambling task as Bechara, comparing patients with traumatic brain injuries to non-patients. The latter made a bit more money from the cards, and they were also better able to recognize fearful expressions in a set of photographs. In fact, the two abilities—for gambling and understanding fear—appeared to be correlated. Other work on clinical populations who struggle to generate or experience fear show similar impairments in their understanding of risk.
What these sorts of studies indicate is that fear can aid decisionmaking. If we’d embraced our anxiety in the face of a pandemic, rather than doing our best to “fight” it as Andrew Cuomo suggested, we might have made better choices along the way. If we’d gone against Jay Inslee’s advice and allowed ourselves to be “driven” by a healthy dose of fear, we could have strengthened our desire to stay inside, stop traveling, wear masks, and avoid big crowds. This is not to suggest that people should let their fears become so intense as to cause paralysis or hostility. Rather, we need to overcome the false belief that emotions such as fear, anxiety, and stress make us weak, cowardly, and irrational.
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Polling data supports this notion. A Pew survey of more than 11,000 adults, conducted in late March, asked people to report their feelings over the previous seven days, including how often they’d been “nervous, anxious, or on edge.” It also asked about the degree to which they supported and enacted social-distancing policies. The raw data are public, and I analyzed them to determine the relationship between feeling bad and doing good. I found that people who reported feeling more nervous, anxious, or on edge also said they were less comfortable visiting a close friend or going to a grocery store, more likely to have begun working from home and using food delivery services to avoid restaurants, and more supportive of closing schools and canceling sporting events.
That much is fairly intuitive: It makes sense that those most fearful of the virus would have been early adopters of practices intended to curb its spread. But one other data point stood out to me: A plurality of people in the survey reported feeling nervous, anxious, and on edge only “some or a little of the time;” whereas just 19 percent said they felt these emotions “most or all of the time.” Contrary to the idea that Americans would be letting negative emotions take over in the face of risk, it appears that most had steeled themselves in a way that would have made FDR proud.
Will we learn to embrace our feelings of terror, and act on them in useful ways, as this crisis moves forward? I am pessimistic. Our aversion to fear is rooted in a related problem, which is the fetishization of pure reason. Dispassionate logic is often floated as a panacea for our fractured society, a way to curb the spread of misinformation on social media and rebut the cries of fake news from political elites. It’s a noble goal, but the coronavirus crisis makes clear that pitting reason against emotion creates a false choice. Facts do care about your feelings, and we’d be wise to let our worries help to guide us in the weeks and months to come.
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